1. Information We Collect
a) Personal Information
- Full name, address, location, contact number, and email
- NIC or verification details (Service Providers)
- Profile photo, skills, and qualification certificates
- Payment or banking details for service transactions
b) Usage Data
- App activity logs (bookings, reviews, ratings)
- Device information (model, OS, IP address)
- Location data
c) Communications
- Messages or calls made through the App
- User feedback, complaints, or inquiries
2. How We Use Your Information
- Create and manage ProFIT user accounts and profiles
- Connect customers with verified service providers
- Process bookings, payments, and tracking
- Verify qualifications and ensure service quality
- Provide customer support and technical assistance
- Send updates, promotions, or policy notices
- Improve and personalize user experience
3. Sharing of Information
- With service providers or customers for confirmed bookings
- With payment gateways for transaction processing
- With authorities when required by Sri Lankan law
- With trusted third-party service partners under confidentiality
We do not sell, rent, or trade personal information.
4. Data Storage & Security
Personal data is securely stored on servers in Sri Lanka or trusted
international cloud providers that comply with recognized security
standards. We apply strict technical and organizational safeguards.
5. Data Retention
- Data is retained only as long as necessary
- To fulfil legal and operational requirements
- Data is deleted or anonymized when no longer required
6. Your Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent for data processing
- Object to automated decision-making
Requests can be sent to
info@profit.lk.
7. Cookies & Tracking
ProFIT may use cookies or similar tools to improve performance and
analyze usage patterns. You can manage cookie settings through your
device preferences.
8. Third-Party Links
ProFIT may contain links to third-party websites or apps. We are not
responsible for their privacy practices.
9. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version
will always be available within the App.