πŸ”’ Privacy & Data Protection

Privacy & Policy

This Privacy Policy explains how ProFIT collects, uses, stores, and protects your personal information when using our mobile application and services.

πŸ›‘ Secure & Transparent Data Handling

This Privacy Policy is operated by ProFIT Smart Solutions (Private) Limited (β€œProFIT”, β€œwe”, β€œour”, or β€œus”).

By using the ProFIT platform, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

a) Personal Information

  • β€’ Full name
  • β€’ Address and location
  • β€’ Contact number and email
  • β€’ NIC or verification details
  • β€’ Profile photo and qualifications
  • β€’ Payment or banking details

b) Usage Data

  • β€’ App activity and bookings
  • β€’ Device information and IP address
  • β€’ Diagnostic and performance logs
  • β€’ Approximate or precise location data

c) Communications

  • β€’ In-app messages between users
  • β€’ Support requests and inquiries

Messages are securely stored to support communication and service delivery. ProFIT may monitor content to prevent fraud, misuse, or restricted activity.

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2. How We Use Your Information

  • β€’ Create and manage user accounts
  • β€’ Connect customers with providers
  • β€’ Process bookings and payments
  • β€’ Verify qualifications and skills
  • β€’ Improve app functionality
  • β€’ Provide customer support
  • β€’ Send notifications and updates

ProFIT collects personal data only after obtaining user consent and does not use data for third-party advertising or tracking.

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3. Sharing of Information

  • β€’ Between customers and providers for bookings
  • β€’ With secure payment gateways
  • β€’ With authorities when legally required
  • β€’ With trusted partners under confidentiality

ProFIT uses Firebase (Google Cloud Platform) for authentication, database storage, and secure infrastructure services.

We do not sell, rent, or trade personal data to third parties.

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4. Data Storage & Security

Your information is securely stored using trusted cloud infrastructure with:

  • β€’ Data encryption
  • β€’ Access control systems
  • β€’ Secure storage protocols
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5. Data Retention

  • β€’ To provide services
  • β€’ To comply with legal obligations
  • β€’ To resolve disputes and agreements

Data is deleted or anonymized once no longer required.

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6. Your Rights

  • β€’ Access personal data
  • β€’ Request corrections
  • β€’ Request deletion
  • β€’ Withdraw consent
  • β€’ Control location permissions

Requests may be sent to: info@profit.lk

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7. Cookies & Tracking

ProFIT may use cookies and similar technologies to improve performance and analyze usage patterns.

These technologies are not used for third-party advertising or cross-app tracking.

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8. Third-Party Services & Links

ProFIT may contain links to third-party websites or applications. We are not responsible for their privacy practices.

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9. Account & Data Deletion

You can permanently delete your account directly within the ProFIT mobile application.

  • β€’ Open ProFIT App
  • β€’ Navigate to Profile β†’ Additional Settings β†’ Delete Account
  • β€’ Select a reason and confirm deletion

Account deletion is permanent and cannot be undone.

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10. Children’s Privacy

ProFIT is not intended for users under the age of 13. We do not knowingly collect personal data from children.

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11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will become effective immediately upon posting.

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Need Privacy Assistance?

For questions regarding your personal data, privacy rights, or account deletion requests, please contact our support team.

πŸ“§ Email

info@profit.lk

πŸ“± Mobile

076 382 6680

☎ Hotline

038 435 5324